Description

The Conflict Resolution Trainers Manual: 12 skills is a comprehensive guide to running highly successful Conflict Resolution sessions. It offers teaching material, group and individual exercises and handouts for over 50 hours of instruction on the 12 skills of Conflict Resolution.You'll find comprehensive information on the twelve skills of Conflict Resolution: Win/win Approach, Creative Response, Empathy, Assertiveness, Cooperative Power, Managing Emotions, Willingness to Resolve, Mapping, Designing Options, Negotiation, Mediation and Broadening Perspectives.

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Group Decision and Negotiation is published in cooperation with the Institute for Operations Research and the Management Sciences and its Section on Group Decision and Negotiation.

The journal focuses broadly on relation and coordination in group processes by exploring the entire process or flow of activities relevant to group decision and negotiation. Among the evolving approaches to group decision and negotiation processes, the journal explores computer group decision and negotiation support systems; artificial intelligence and management science; applied game theory, experiment and social choice; and cognitive and behavioral sciences. Descriptive, normative, and design viewpoints are all represented. In addition to theoretical and empirical research, the journal presents real-world applications and case studies. It also covers new software development that supports group decision and negotiation.

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